In 2025 our Find Insurance Service received around 430,000 enquiries from consumers and businesses looking for insurance. Customers who have nonstandard insurance requirements often believe that they cannot get cover, because standard providers or policies do not meet their needs. However, cover is available from brokers, and below you can read about how our specialist insurance brokers have helped customers to find a wide range of insurance to help provide the protection that they need.
Estimated reading time: 2 minutes
Disclaimer: The following case studies involve real-life individuals. To protect their privacy, certain details have been altered or omitted. All individuals were contacted after providing feedback.
Ad Campaign
Ben The Broker
Through our Find Insurance Service we can connect you with brokers who take the time to understand your business and find insurance that truly fits. It’s quick and easy.
And Ben? He’s not a real person, but he is the relatable, human face representing friendly, knowledgeable BIBA insurance brokers who are focused on getting you the right cover for your business and budget
FAQ’s
FIS can help you find almost any type of insurance, including:
Travel insurance (including with medical conditions), Flood insurance for high‑risk properties, Motor insurance (young drivers, older drivers, imported vehicles), Business & liability cover, Home and unoccupied property insurance, Protection / life insurance, Armed Forces‑specific cover…
Yes, BIBA has an FCA‑recognised Travel Medical Directory specifically for customers with serious medical conditions. Travel: Medical Conditions Brokers – BIBA
Yes, the Flood Insurance Directory helps homeowners in flood‑prone areas find specialist insurers who can provide appropriate cover. Buildings/Contents: Flood Zone Brokers – BIBA
Yes, BIBA maintains an Armed Forces Directory offering flexible solutions for service personnel and veterans. Armed Forces Cover Providers – BIBA
A broker searches the market for you and provides advice; an insurer sells a single brand of insurance. BIBA brokers are regulated, experienced, and able to handle non‑standard risks.
You may still be able to get cover. Many people contact FIS after being refused elsewhere; brokers often arrange solutions when standard insurers cannot.
Yes, BIBA has resolved over 3.3 million enquiries and helped customers such as:
Flood‑risk homeowners, Travellers with complex medical conditions, Older drivers, People needing niche business insurance…
A free, impartial service that signposts people and businesses to specialist brokers when they can’t find cover in the standard market.
