Updated on 29th January 2024

Jayne Carson, 70, will be celebrating her wedding anniversary with her husband in California, where they got married 27 years ago – a trip that was cancelled in 2020 due to Covid-19. But with the holiday rebooked for this year Jayne faced a new challenge of finding travel insurance as her bank could no longer insure her because of her age. Jayne commented: “It seems that when you get to 70 that you get dumped in terms of travel insurance.” Jayne explained that she has recently had a number of difficult but not serious health conditions and because of her age , and being on waiting lists for consultations, the travel insurance companies that she contacted couldn’t help her. Jayne added: “It’s all tick boxes, and you can’t speak to anybody.” Luckily Jayne was signposted to the BIBA Find Insurance Service who put her in contact with All Clear Travel Insurance who have provided insurance for the holiday. Jayne was delighted: “I’m so grateful that someone could cover us. We had decided that we are going on the trip regardless because COVID already came along and ruined our 25th wedding anniversary holiday, but thankfully All Clear were able to help. We can’t wait to go back to the USA where we got married and have had many memorable trips.

FIS contact details

Become a BIBA member

Membership that gives you more. We support, protect, represent and promote brokers. Our experienced and dedicated team are here to help you!

Find out more
We are temporarily unable to take AMEX payments on our website, please email [email protected] if you wish to raise any concerns.

Sorry for any inconvenience caused.

We are sorry but our website is experiencing some technical issues, and we are working to resolve these as quickly as possible. This is connected to the national outage of the Cloud Flare service which is impacting many other websites.

If you have an urgent enquiry, please use the following contacts

For BIBA members - 0344 7700 266

For our Find Insurance Service – 0370 950 1790

For press enquiries please email – [email protected]