We guide and support our members through changing times
The British Insurance Brokers’ Association (BIBA) is the UK’s leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries and their customers.
BIBA membership includes around 1800 regulated firms, employing more than 100,000 people. General insurance brokers contribute 1% of GDP to the UK economy; they arrange 74% of all general insurance with a premium totalling £85.8bn and 93% of all commercial insurance business. Insurance brokers put their customers’ interests first, providing advice, access to suitable insurance protection and risk management.
BIBA receives hundreds of thousands of enquiries per year to its Find Insurance Services, online and via the telephone, which are directed to insurance broking firms.
BIBA is the voice of the sector advising members, Government, regulators, consumer bodies and other stakeholders on key insurance issues.
How we can help
We represent the interests of insurance brokers, intermediaries and their customers by campaigning on all aspects of insurance to ensure the industry is united and working for brokers and customers alike.
BIBA code of conduct
The British Insurance Brokers’ Association (BIBA) has launched its voluntary code
of conduct for members.
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1
Abide by all relevant laws, principles and regulations
Understanding and ensuring we comply with regulatory principles and work within the law.
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2
Act with integrity and honesty
We should conduct ourselves in a fair, reliable, trustworthy and respectful manner with all our stakeholders.
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3
Act in the best interests of each client
We have a duty to act in a manner which pays due regard to the best interests of each client and ensure decisions and recommendations are based on a clear understanding of their needs, priorities, concerns and circumstances.
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4
Act with skill, care and diligence
We act at all times with high levels of skill, care and diligence.