New BIBA InsurTech facility to reduce motor claims costs and timescales

25th July 2017

The British Insurance Brokers’ Association (BIBA) has launched a smartphone app facility with Insure Apps which can reduce the average claims reporting time of 23 days by up to 90%.

The app, ‘Claims Made Easy’ also significantly reduces claims costs and is available to BIBA members at discounted rates.  Utilizing technology to speed up, standardise and streamline the claims process, it provides an InsurTech solution for brokers to tackle late and inaccurate reporting of commercial motor and fleet claims.

Users of the app and their broker benefit from faster, more efficient and consistent reporting along with greater control.  The app allows the recording of key information such as GPS, police, witness, and third party details, along with photographs and additional information.

A claim can be reported in less than 10 minutes and is instantly submitted to the driver’s head office and their insurance broker.

Steve White, BIBA Chief Executive, said: “The app is a prime example of how brokers can benefit from InsurTech in everyday use – it’s a win for brokers, insurers and customers.  I’m pleased that we have delivered on our Manifesto commitment to provide InsurTech solutions for brokers with an app that’s tailored to them.”

Stephen Marshall, Managing Director of Insure Apps, added: “As an industry we’ve spent millions of pounds on technology to improve back office systems in insurance companies and brokers but how much has it improved the customer experience.  Claims Made Easy will transform the way drivers, insurance brokers and insurers handle claims. It’s about putting technology in the hands of our customers.”

Mike Hallam, BIBA Head of Technical Services, commented: “We are delighted to be launching this new member benefit. Brokers can now offer their own branded claims app that gives them the control to manage claims, save costs and time.  It can also help to address fraud issues and is easily transferable if the policy is moved to a different insurer.”

BIBA members are offered a 10% discount on a one year contract or a 25% discount on a three-year plan. They also receive double the amount of initial downloads meaning they can implement the app with 1,000 drivers at the base level price.

Claims Made Easy is licensed to BIBA members to use with their clients.  Once signed up, brokers can receive their own branded service within 24 hours.

For more information brokers should visit the website.



Notes to editors

  1. For further information please contact:BIBA press office:
    Pam Quinn, Head of Communications
    020 7397 0223
    [email protected]

Leighann Forsyth; Deputy Head of Communications
020 7397 0223
[email protected]


  1. About the British Insurance Brokers’ Association

The British Insurance Brokers’ Association (BIBA) is the UK’s leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries and their customers.

BIBA membership includes just under 2,000 regulated firms, employing more than 100,000 staff.  General insurance brokers contribute 1% of GDP to the UK economy, they arrange 52% of all general insurance and 78% of all commercial insurance business. Insurance brokers put their customers’ interests first, providing advice, access to suitable insurance protection and risk management.

BIBA helps more than 250,000 people a year to access insurance protection through its Find a Broker service, both online and via the telephone.

BIBA is the voice of the sector advising members, the regulators, consumer bodies and other stakeholders on key insurance issues.


  1. About Insure Apps

The UK Motor Industry has long suffered the problem of slow and inaccurate reporting of claims, resulting in additional costs on premiums. Insure Apps, alongside the contribution of UK Insurance Brokers, have developed an app as an innovative solution to this industry issue. The company seeks to utilise its background and expertise in both technology and insurance to deliver a unique product and service to brokers around the UK.

The company is managed by Stephen Marshall of 25+ years Insurance experience and Gareth Stubbs a recent graduate in both Law and Politics and partnered by 25 App developers in Dundee, Scotland. The company has set its sights not only on innovating the way motor claims are reported but soon seeks to move onto property and liability.

Innovative and open minded, Insure Apps look forward to working with brokers to develop solutions for the insurance industry.