Who is BIBA… and who is Ben?
BIBA’s Find Insurance Service is a quick, easy way to connect with brokers who understand your unique business needs. In 2025, we helped over 430,000 people find cover, no matter how complex the request.
BIBA: The UK’s leading trade body for insurance brokers, BIBA represents thousands of FCA regulated and trusted firms. We are also an introducer appointed representative of Ventrica Ltd, giving you an extra layer of protection.
Meet Ben: He’s the face of our service, representing the knowledgeable, human experts, insurance brokers, who work hard to match your business with the perfect budget-friendly policy.
Do you need cyber insurance?
Help protect your business from cyber risks.
An insurance broker like Ben cuts through the jargon, offers expert advice, and makes sure you get the cover that fits your needs.
They can help with all your insurance needs, including cyber insurance to protect you from cyber crime.
Ready to find your Ben?
Call 0800 999 7775
Use BIBA’s Find Insurance service to connect with a trusted broker
Find ALL forms of business insurance here:
Case Studies: Real Stories. Real Solutions.
BIBA member brokers like Ben — and many others across the UK — help people and businesses find the insurance they need.
Ready to find your broker Ben?
Finding the right business insurance can be confusing
That’s where a BIBA insurance broker comes in. Insurance brokers are your trusted insurance expert. They’re there to guide you every step of the way: from advising you on the right cover to helping you buy the best policy, and even assisting with any claims you need to make. Their expertise ensures you’re getting the right protection and the best value throughout your entire insurance journey.
Ready to find your Ben? Use BIBA’s Find Insurance Service to connect with a trusted broker. Whether you’re just starting out or scaling up, the right support is just a few clicks away.
Tanya listened carefully to my request and quickly narrowed down the choice to a broker who has been exceptionally helpful.
Google Review
Just to say that the guy I spoke to – Adrian – was a delight. A fully paid-up member of the human race!
FEEFO Review
The help given by your agent was very clear and sensible; she clearly understood the issues, and how to explain things to someone who has little knowledge of insurance.
Excellent service, helped when I couldn’t get travel insurance on medical grounds. One call got it sorted and the cost was very good.
Julian
I needed to insure a non-standard property and our existing insurers wouldn’t give cover but referred us to the Find Insurance Service. Their help was invaluable in finding us a broker who could give us the insurance we needed.
Judy
BIBA helped us find an insurer who offered a truly competitive price. We were delighted with the service provided.
Lynne
I saved both time and money by using BIBA. Provided contacts and made looking for a large £10M public liability cover easy.
Mike
The British Insurance Brokers’ Association (BIBA) is an introducer appointed representative of Ventrica Ltd. Ventrica Ltd is authorized and regulated by the Financial Conduct Authority (FCA).
Frequently Asked Questions
FAQs:
What is BIBA’s Find Insurance Service and how do I find my Ben?
BIBA’s Find Insurance Service is a free, not-for-profit online platform and phone line operated by the British Insurance Brokers’ Association (BIBA) to help individuals and businesses find suitable insurance. Whether you’re seeking home, motor, travel, or business insurance, or have unique circumstances such as medical conditions, age-related concerns, or flood risk, BIBA connects you with specialist, regulated insurance brokers who can offer tailored advice and solutions.
And Ben? Ben is not a real person but a friendly, relatable figure representing BIBA’s network of knowledgeable insurance brokers. He embodies the approachable and expert support you can expect when using the Find Insurance Service.
How the service works:
- Access the Service – You can reach BIBA’s Find Insurance Service online at www.biba.org.uk/find-insurance or by calling main line for general inquiries 0370 950 1790 or 0800 999 7775 for SME specific insurance needs.
- Speak with an Adviser – A BIBA adviser will discuss your specific insurance needs and direct you to a specialist broker like Ben experienced in handling your type of insurance need.
- Receive Tailored Advice – The broker will provide expert guidance at no cost before any purchase, comparing options to ensure you get the right cover for your circumstances.
It’s a trusted way to find cover providing peace of mind, so that you can get on with running your business!
Who Can Benefit from BIBA’s Find Insurance Service?
BIBA brokers work with businesses of all shapes and sizes, from start-ups and sole traders to large established companies. Whatever your sector or stage of growth, there’s a broker who can help you find the right insurance. BIBA can also help individuals and organisations with more specific or complex needs. Support is available for those with pre-existing medical conditions or disabilities, age-related insurance concerns such as younger or older drivers, properties at risk of flooding, or other unusual cover requirements.
READ MORE: 1). Insurance Age, 2025 2).The Standard, 2022
What’s the difference between a broker and an insurer?
An insurer is the company that provides and underwrites your insurance policy. A broker acts for you. A broker works to understand your needs, finds the best options available from a range of insurers, and makes sure you get the right cover at the right price.
READ MORE: When to use an insurance broker | MoneyHelper
Can a BIBA broker find me competitive insurance?
Yep! Often using a BIBA broker saves you time and money. Brokers have access to a wide range of insurance options and can negotiate competitive deals tailored to your needs. Their advice can also help you avoid paying for cover you don’t need.
When is the Find Insurance Service available?
You can access the Find Insurance Service online 24/7. If you need additional help, our Find Insurance team is available to help by phone Monday to Friday, 9:00am to 6:00pm (excluding public holidays). Outside of these hours we can take a message and arrange a member of the team to call you back.
