Updated on 14th July 2026

Flo, who is in her late 60s lives with both thyroid and breast cancer as long‑term but manageable conditions. Although she continues to enjoy an active lifestyle, Flo recently faced a significant financial obstacle when planning a holiday. After disclosing her updated medical history, her existing travel insurance premium rose to more than £500, placing her trip to visit her family out of reach.

Flo called BIBA’s Find Insurance Service and, after reviewing Flo’s circumstances, BIBA referred her to AllClear Insurance, a specialist broker experienced in covering people with medical conditions. Flo found the process reassuring and personal:
“It’s not just giving you a number that you then phone and have to start answering questions all over again… BIBA discussed everything, and then they put you through to whichever company they recommend. I’ve found that process really good.”

AllClear Travel Insurance were able to offer Flor a policy at just £160. Delighted, she remarked: “It was much more reasonable… more like £160. Wow… It’s massive. It’s a massive difference.”

With her new, affordable policy in place, Flo was able to travel to Crete and Cyprus, reconnecting with family and enjoying the freedom she thought she was about to lose.

Flo also offers clear advice for anyone facing similar challenges:
“I would tell them to call up immediately… When you have something that’s not standard, you need to speak to a professional to help you.”

Flo’s experience highlights the real‑world value of BIBA’s Find Insurance Service: offering reassurance, expert guidance and support for people with complex insurance needs. Her story is a reminder of the difference specialist insurance brokers can make..

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Key Takeaways

  • Flo, in her late 60s, faces challenges with thyroid and breast cancer that affect her travel insurance premiums.
  • After a premium hike to over £500, Flo contacted BIBA’s Find Insurance Service for help.
  • BIBA referred Flo to AllClear Insurance, which provided her with a policy for only £160.
  • Flo was thrilled with the reasonable quote, allowing her to travel to Crete and Cyprus to see family.
  • She advises others in similar situations to seek professional help for non-standard insurance needs.

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