CFC’s product recall policies are designed to protect manufacturers and distributors against both first‑ and third‑party exposures. Product recalls can arise from manufacturing errors such as allergen mislabeling, tampering or extortion events, as well as quality defects that alter taste, smell, appearance or finish. CFC also provides access to specialist consultancy expertise to help minimise product recall risks and support clients in managing the aftermath should a recall occur.
Target risks
- Food and beverage
- Nutraceutical products and cosmetics
- Consumer products and household goods
- Automotive components
- Non-invasive medical devices
Key policy features
- Loss of sales is typically 18 months
- Broad recall costs including investigation, storage, transport, disposal and destruction of damaged goods, with third-party recall costs covered 100% as standard
- Premises and product rectification costs
- Rehabilitation costs, to restore brand and reputational damage
- Government actions and negative publicity cover as standard
- Affirmative cyber cover
- Quality defect endorsement provides cover for production errors that alter taste, smell, appearance or finish, without requiring a traditional bodily injury trigger
Key benefits to members
- Range of crisis consultancy solutions
- Investigation costs with nil deductible under the policy
- Dedicated 24/7 CFC crisis management hotline for insureds in the event of an incident
- Response within 48 hours from the team on enquiries
- A modular policy form, for a solution that works for the client
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