Steve
Steve faced a challenge when his insurer withdrew cover for a family property held in a trust, leaving him to find new buildings and contents insurance. The property, managed by a trust set up by his late mother and a firm of solicitors, had been covered for years, but finding a replacement proved difficult.
Many insurers and comparison sites rejected his application, providing no clear reason. As Steve put it: “I tried online and through phone conversations with a variety of insurance companies. They weren’t interested at all.”
Fortunately, Steve was referred to BIBA’s Find Insurance Service who found him a specialist broker experienced in covering trust-owned properties. The BIBA representative “was just asking the right questions,” making the process straightforward and quick.
Thanks to BIBA, Steve secured the necessary insurance and gained peace of mind. He highly recommends the service, especially for those with non-standard insurance needs, saying, “I wasn’t expecting it to be so straightforward.”


