Updated on 29th May 2025

Morag

Morag booked her first visit to Paris to celebrate her 70th birthday in September 2024.  However five days before the trip it was looking unlikely that she could get travel insurance because of an undiagnosed medical condition.  Morag explained: “I have type 2 diabetes and high blood pressure but I’m also waiting for an appointment at the sleep apnoea clinic.  Travel insurers said that because my diagnosis was pending that they couldn’t cover me for the new condition or for my pre-existing diabetes which was a real worry.” 

Morag spoke to BIBA’s Find Insurance Service which put her in touch with specialist broker AllClear Travel Insurance.  They offered her full cover for her pre-existing medical conditions while explaining that cover would not include a claim made specific to her as yet undiagnosed condition.

Morag added: “Within minutes BIBA enabled me to speak to a specialist broker who was able to provide exactly the type of cover I needed at a very reasonable price. I was surprised, relieved and delighted with this service BIBA offers, and feel more people should know about it. I will certainly use them again.”

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