Insurance Brokers’ Good Practice Guide

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BIBA and IBSC Good Practice Guide

At its launch BIBA’s IBSC agreed that it would be of benefit to members to create a living, breathing good practice guide containing the particular areas of broking where we have an agreed benchmark of good practice and set a standard.

The role of the IBSC is to codify and provide guidance in respect of good and reasonable practice for the benefit of BIBA members and others.

This online publication contains voluntary good practice guidance and information for brokers – there is no suggestion that any members must work this way.

Browse the various sections online or print them to read. We welcome any feedback, questions or additions so please email us via [email protected] 

Paul Anscombe – Chair IBSC



 BIBA is very grateful for the support of Weightmans LLP in the ongoing production of this guidance for members



This guide includes written content and links to  information from elsewhere on the BIBA site and other external  sources. Use the right hand panel to navigate to any of the 10 sections of the guide.