About BIBA

The British Insurance Brokers’ Association (BIBA) is the UK’s leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries and their customers.

BIBA membership includes around 1800 regulated firms, employing more than 100,000 staff. General insurance brokers contribute 1% of GDP to the UK economy; they arrange 67% of all general insurance with a premium totalling £65.1bn and 81% of all commercial insurance business. Insurance brokers put their customers’ interests first, providing advice, access to suitable insurance protection and risk management.

BIBA receives hundreds of thousands of enquiries per year to its Find Insurance Services, online and via the telephone, which are directed to insurance broking firms.

BIBA is the voice of the sector advising members, Government, regulators, consumer bodies and other stakeholders on key insurance issues

You can follow BIBA on Twitter at BIBAbroker or on LinkedIn

Any comments or feedback that you have about the website should be sent to – Becky Pledge, Communications Manager – [email protected]

Our mission statement

To represent and protect the best interests of our insurance broker and intermediary members and their customers.

We strive to achieve this by:

  • Promoting the services and the value of members’ contribution to the protection of our futures with advice, guidance, access to risk management and insurance solutions and by influencing the relevant decision makers and policy writers that affect our sector
  • Maintaining and developing a stable business environment in which our members operate by keeping them informed of relevant issues, providing a forum for discussion and the exchange of non-competitive information
  • Supporting members both collectively and individually through a series of facilities and support services
  • By promoting, influencing, maintaining and supporting our members, we aim to help create an environment where members can deliver first class insurance solutions for their customers

Diversity & Inclusion

BIBA promotes diversity and inclusion in the workplace and the association operates under its own Equal Opportunities Policy

BIBA Equal Opportunities Policy

The Association is an Equal Opportunities employer, and does not permit unlawful discrimination of any kind against any person on the grounds of:

• Age
• Race (including colour, nationality, ethnic or national origin)
• Sex
• Gender reassignment
• Sexual orientation
• Marital or civil partner status
• Disability
• Religion or belief
• Pregnancy or maternity

together known as the “Protected Characteristics”.

Unlawful discrimination includes:

• treating a person less favourably than others are or would be treated because of one or more of the Protected Characteristics;

• applying a provision, criterion or practice which is such that a particular group of people sharing the same Protected Characteristic find it harder to comply with and which is not justified;

• harassment, which is unwanted conduct related to a Protected Characteristic – this is covered in more detail in our Harassment and Bullying Policy;

• victimisation, which is retaliation against someone who has complained or has supported someone else’s complaint about discrimination or harassment; or

• disability discrimination, which includes failing to make a reasonable adjustment for an employee with a disability and any unjustified less favourable treatment because of the effects of a disability.

All staff have a duty to act in accordance with this policy and treat colleagues with dignity at all times, and not to discriminate against or harass other members of staff, regardless of their status.

The Association will not permit unlawful discrimination against any job applicant, employee or other worker. Discrimination will not be unlawful in certain circumstances where the difference in treatment is justified or where there is a genuine occupational qualification, or where the treatment of a person with a disability can be justified by the Association.

The Association will take all reasonable steps to ensure that you will receive equality of opportunity in recruitment, training, development, conditions of work and promotion. The Association will also take all reasonable steps to ensure that disabled job applicants and employees are not placed at a substantial disadvantage in comparison with other job applicants and employees by any physical feature of the premises occupied by the Association, or by any arrangements in relation to recruitment, training, development, conditions of work and promotion or any other benefit (except certain benefits under the Association’s pension scheme or sick pay scheme). We will not ask questions about health or disability before a job offer is made, except in the very limited circumstances allowed by law: for example, to check that the applicant could perform an intrinsic part of the job, or to see if any adjustments might be needed at interview because of a disability.

If you are disabled, or become disabled, we encourage you to tell us about your condition so that we can consider what reasonable adjustments or support should be put in place.

Part time and fixed term employees should be treated the same as comparable full-time or permanent employees and enjoy no less favourable terms and conditions (on a pro rata basis where appropriate), unless different treatment is justified.

(1) Senior management fully supports this policy. Everyone must comply with its terms and should request special training if they have any doubts about its application. Questions in relation to this policy or requests for special training should be addressed at first instance with your line manager.

(2) Anyone who wishes to raise a grievance in respect of any act which contravenes this Equal Opportunities policy should raise the grievance in accordance with the Association’s grievance procedure. An employee who has a grievance in respect of an act of harassment or bullying should raise the grievance in accordance with the Association’s bullying and harassment policy.

The Association will take disciplinary action under the Association’s disciplinary procedure against anyone who commits an act of unlawful discrimination or breaches this policy in any way. Discrimination or any other serious breaches of this policy will, subject to consideration of all the circumstances, normally be regarded as gross misconduct so that, on completion of the investigation and relevant stage of the disciplinary procedure, an employee may be summarily dismissed.



Manifesto 2022

BIBA's 2022 Manifesto serves to encourage dialogue on our members’ issues among our stakeholders in Government and Parliament, regulators, the media and the insurance industry.

BIBA’s Manifestos are driven by issues highlighted by BIBA members as affected them or their customers. Issues are gathered through continual engagement with members via communication, forums, events, and committee and advisory board meetings and in particular during the annual autumn ‘Tour of the Regions which sees CEO, Steve White and Exec Director, Graeme Trudgill visit every BIBA region.

Read the BIBA 2022 Manifesto



BIBA Code of Conduct

The British Insurance Brokers' Association (BIBA) has launched its voluntary code of conduct for members.

  • ABIDE BY ALL RELEVANT LAWS, PRINCIPLES AND REGULATIONS. Understanding and ensuring we comply with regulatory principles and work within the law.
  • ACT WITH INTEGRITY AND HONESTY. We should conduct ourselves in a fair, reliable, trustworthy and respectful manner with all our stakeholders.
  • ACT IN THE BEST INTERESTS OF EACH CLIENT. We have a duty to act in a manner which pays due regard to the best interests of each client and ensure decisions and recommendations are based on a clear understanding of their needs, priorities, concerns and circumstances.
  • ACT WITH SKILL, CARE AND DILIGENCE. We act at all times with high levels of skill, care and diligence.

See the press release accompanying the code of conduct for more information

BIBA People

See BIBA people