About BIBA

The British Insurance Brokers’ Association (BIBA) is the UK’s leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries and their customers.

BIBA membership includes just under 2,000 regulated firms, employing more than 100,000 staff.  General insurance brokers contribute 1% of GDP to the UK economy, they arrange 52% of all general insurance and 78% of all commercial insurance business. Insurance brokers put their customers’ interests first, providing advice, access to suitable insurance protection and risk management.

BIBA helps more than 250,000 people a year to access insurance protection through its Find a Broker service, both online and via the telephone.

BIBA is the voice of the sector advising members, the regulators, consumer bodies and other stakeholders on key insurance issues.

You can follow BIBA on Twitter at BIBAbroker or on LinkedIn

Any comments or feedback that you have about the website should be sent to – Becky Pledge, Communications Manager – pledger@biba.org.uk

Our mission statement

To represent and protect the best interests of our insurance broker and intermediary members and their customers.

We strive to achieve this by:

  • Promoting the services and the value of members’ contribution to the protection of our futures with advice, guidance, access to risk management and insurance solutions and by influencing the relevant decision makers and policy writers that affect our sector
  • Maintaining and developing a stable business environment in which our members operate by keeping them informed of relevant issues, providing a forum for discussion and the exchange of non-competitive information
  • Supporting members both collectively and individually through a series of facilities and support services
  • By promoting, influencing, maintaining and supporting our members, we aim to help create an environment where members can deliver first class insurance solutions for their customers

Manifesto 2017

BIBA's 2017 Manifesto serves to encourage dialogue on our members’ issues among our stakeholders in Government and Parliament, regulators, the media and the insurance industry.

The theme of this year’s Manifesto is ‘Enabling the Insurance Market’ and includes a full section of issues around the EU Exit. We have 38 calls for action and 20 commitments across numerous issues that affect insurance brokers and their customers.

Our 2017 campaigning issues include:

  • Designing a market place for tomorrow (A fair system of taxation; Diversity; Insurtech; Autonomous vehicles; and Telematics)
  • EU Exit (Trading with Europe; Transitional arrangements; Equivalence; Maintaining employment opportunities; and Motor, travel and trade credit insurance)
  • Enabling access to the right insurance (Vulnerable customers; An effective system of public financial guidance; and Getting business interruption insurance right)
  • Dealing with threats (Flood insurance and resilience for business; Cyber insurance; Fraud; and Terrorist threats)
  • Supervision and regulation (The accumulation and cost of regulation; Reform of the Financial Services Compensation Scheme; The Enterprise Act; and Enabling consumers to understand their insurance)

Read the BIBA 2017 manifesto

Read the BIBA 2017 EU Exit manifesto

BIBA Code of Conduct

The British Insurance Brokers' Association (BIBA) has launched its voluntary code of conduct for members.

  • ABIDE BY ALL RELEVANT LAWS, PRINCIPLES AND REGULATIONS. Understanding and ensuring we comply with regulatory principles and work within the law.
  • ACT WITH INTEGRITY AND HONESTY. We should conduct ourselves in a fair, reliable, trustworthy and respectful manner with all our stakeholders.
  • ACT IN THE BEST INTERESTS OF EACH CLIENT. We have a duty to act in a manner which pays due regard to the best interests of each client and ensure decisions and recommendations are based on a clear understanding of their needs, priorities, concerns and circumstances.
  • ACT WITH SKILL, CARE AND DILIGENCE. We act at all times with high levels of skill, care and diligence.

See the press release accompanying the code of conduct for more information

BIBA People

See BIBA people