Wish you weren’t here – Staysure uncovers the most expensive countries to become poor-ly in

10th September 2019

 Tummy trouble was the number one cause for claims globally in 2018 Heart attacks topped the list for the most expensive claim at over £8k in medical bills* The average medical claim in 2018 was over £1,500**


August 2019 – From tummy aches to typhoid, heart attacks and strokes, Staysure, the UKs most trusted*** over 50s travel insurance provider, reveals a shocking price index highlighting some of the most common ailments Brits suffer whilst on their jollies. And, the true cost it can have on their bank balance, as well as their health.

According to the specialist travel insurer, the average medical claim in 2018 was £1,580**, which could see the cost of a holiday in some cases double or even triple, if cover wasn’t purchased before jetting off.

Gastroenteritis was the number one claimed for ailment in 2018, with a bout of the nasty stomach condition incurring a medical bill costing on average £852. Suffering a heart attack abroad was the costliest of any common illness, with the life-threatening condition setting holiday-makers back an average of £8,104 in medical expenses.

Lung conditions, such as emphysema, as well as strokes, made up the top three most expensive claimed for medical conditions last year; with an average cost of £5,686 and £5,500 in associated medical bills respectively.

Unsurprisingly, Brits favourite holiday hotspot Spain saw the most medical claims in 2018, with 34% of all claims coming from the Mediterranean jewel. Closely followed by Greece and the US, with 10% of all Staysure’s claims originating from these two destinations individually.

For those travellers looking to take a trip across the pond – be warned! The USA is the most expensive country to experience a medical emergency, with the average cost of treatment coming in at £9,941.

Surprisingly, despite the epic 11,500 miles between the UK and New Zealand these numbers don’t appear to effect medical bills, with the exclusive price index revealing New Zealand as the cheapest country to claim, with an average cost of £614.

Recently, the FCA proposed new rules in which insurers and brokers will be required to refer customers, who have had their cover cancelled or denied, to a list of specialist providers that can offer them affordable cover.  This is in a move to ensure Brits avoid costly medical bills whilst abroad.

Ryan Howsam, Chairman of Staysure said: “Suffering a medical emergency abroad can be a scary experience and as our figures reveal, it can be costly too! Knowing that your properly covered and your insurance company will handle the situation for you, gives immense peace of mind at the worst possible time.

We welcome the new FCA proposal in referring customers to a specialist provider so they can find affordable cover.  It is essential for anyone travelling abroad to buy tailored cover from a specialist insurer such as Staysure, especially those who have pre-existing medical conditions in order to avoid costly medical expenses.”

To raise awareness of the campaign, Staysure has brought onboard TV doctor, Hilary Jones, to comment on how best to treat common ailments abroad.

On the Wish You Weren’t Here campaign, Dr Hilary Jones said: “When travelling overseas, it’s worth being prepared ahead of departure.  I suggest packing a basic first-aid kit with painkillers, antihistamines for allergies and stings, rehydrating powders for tummy upset and dehydration, insect repellents and of course sunscreen.

It’s also essential to take out medical travel insurance from a provider such as Staysure, who specialise in tailoring cover, particularly if you have a pre-existing medical condition. In my own experience,  I have found doctors abroad often take a blunderbuss approach to simple problems like insect bites and tummy upsets, giving injections where really, fluids and tablets would suffice, which could result in hefty medical bills!

Click here for more information https://www.staysure.co.uk/discover/cost-medical-treatment-abroad/



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For further information, please contact the Staysure press office on 0161 669 4708 or email: [email protected]


Notes to editors:

* This does not take into consideration cost of repatriation. The average cost of a heart attack in the US, for example, would be significantly higher.

**Average cost includes outpatient and in-patient treatment)

***According to Trustpilot (More 5 Star Trustpilot reviews than any other travel insurance provider)



About Staysure:


Founded in 2004, Staysure is a trading name of TICORP Limited and is one of the UK’s fastest growing insurance brands. Offering a range of highly competitive products and services tailored for people aged over 50.


The company’s travel insurance division provides policies covering a wide range of pre-existing conditions and offers medical screening both online at www.Staysure.co.uk and over the phone.


Staysure is the largest “direct to consumer” travel insurance provider in the UK and the largest advertiser in the Travel category (Mintel), with an average spend of almost £1M per month.


TICORP Limited operates out of Gibraltar and is licensed and regulated by the Gibraltar Financial Services Commission. TICORP Limited sells products and services specifically designed for the UK’s over 50s market using 4 UK contact centres in Northampton, Coventry, Swindon and Glasgow, employing over 500 staff.


As measured by Trustpilot, Staysure’s customer ratings are at an ‘excellent’ 9.2 and with over 60,000 reviews, Staysure is officially the most reviewed travel insurance provider.


Staysure’s success has been recognised within the industry as well:

  • British Travel Awards 2016 – Best Travel Insurance Provider
  • UK Broker Awards 2016 – Personal Lines Broker of the Year
  • Moneywise Customer Service Awards 2016 – Highly Commended
  • British Insurance Awards 2016 – UK Insurance Broker of the Year
  • Insurance Times 2016 – Personal Lines Broker of the year and Broker Innovation of the Year Award
  • Best Companies 2016 – One to Watch
  • Insurance PR and Marketing Awards 2016 – Niche Marketing Campaign of the Year – Highly Commended
  • UK Employee Experience Awards 2017 – Voice of the Employee and shortlisted for Internal Recognition
  • Finance Awards 2017 – Business of the Year
  • Moneywise Awards 2017 – Most Trusted Travel Insurance Provider
  • British Travel Awards 2017 – Best Insurance provider – GOLD
  • The UK Employee Experience Awards 2018 – Employee Engagement Recognition and Wellbeing Award
  • Moneywise Awards 2018 – Most Trusted Travel Insurance Provider
  • British Travel Awards 2018 – Best Travel Insurance Provider – GOLD
  • UK Broker Awards 2018 – Personal Lines Broker of the Year
  • Which? Recommended Provider – Travel Insurance May 2018



Staysure is a trading name of TICORP Limited. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Registered of?ce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. TICORP Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC1238B and trades into the UK on a freedom of services basis, FCA FRN 663617.
Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282.