BROKER BENEFITS
BIBA members treat customers fairly
BIBA members work to achieve your best interests. So they will:
- ask you about your insurance needs so they can search for a suitable policy
- make your choices clear by telling you the range of products they offer
- explain any professional advice they give to you – clearly and honestly
- make sure you understand what is, and is not, covered by your policy
- clearly state the costs of your policy – including any fees they may charge
- give you clear information and documents – as well as any help you need with the paperwork – to make sure your policy is in place promptly
- explain their support for you in the event of you making a claim
- explain the right to complain if you are dissatisfied with your policy
- explain the right to cancel if you change your mind about the policy
Hover over Customer button at the top for full menu
This section of our website is designed to help you understand the background to
different types of insurance, and the factors to consider when making your insurance
decisions.
BIBA members work to achieve your best interests. So they will:
- ask you about your insurance needs so they can search for a suitable policy.
- make your choices clear by telling you the range of products they offer.
- explain any professional advice they give to you – clearly and honestly.
- make sure you understand what is, and is not, covered by your policy.
- clearly state the costs of your policy – including any fees they may charge.
- give you clear information and documents – as well as any help you need with the paperwork – to make sure your policy is in place promptly